The Director of IT Applications for a respected Healthcare provider in North Carolina was in urgent need of upgrading their Kronos timekeeping system seeking additional functionality and needed to work under a tight budget relative to commercial counterparts.
Extrinsic identified a specialized consultant with 15 years of KRONOS experience. This resource was actually a former Kronos employee and a certified 8.0 upgrade consultant by Kronos. He had extensive Workforce Connect/WIM programming experience on interfaces. Just as important as his technical skills, he was adept at working with customers to understand needs and business goals.
Actions & Solutions Delivered
The Extrinsic consultant had a project plan laid out, initiated scoping and documented his process along the way. He implemented additional functionality and lowered usage costs as the system was ported through telephones instead of time clocks. This resulted in cost savings to not have to buy time clocks by integrating this new version of Kronos into the phone system. This saved on equipment and more importantly training costs of staff. The project was completed 25% below budgeted costs.