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Our industry is constantly changing. Whether you’re talent looking for opportunities or employers
looking for talent solutions, the BGSG Resource Center is a great way to stay one step ahead of what’s next.

We are your go to resource for thought leadership and market resources for both Professional and IT Workforce and Managed Solutions, as well as, Property Management staffing and talent.

Feb 8, 20242 min read

The Evolving Role of Property Managers in Commercial Real Estate: Key Skills and Competencies

In recent years, the responsibilities and expectations placed on property managers have evolved, demanding a broader skill set and a...

Jul 30, 20192 min read

3 Important Things to Measure From Call Center Data

Determining if your call center is functioning at optimum efficiency can be tricky. With any given call, there are a number of variables...

Apr 19, 20192 min read

Avoid These Four Customer Service Pitfalls

Most of us have experienced bad customer service at one time or another. And while you probably know that a poor service experience can...